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HeadWaters Conference

 

Our two-day annual leadership conference for CPAs includes top firm leaders and consultants to help develop dynamic and successful firm leaders.  Join us each July!

HeadWaters Conference

July 17-18, 2025 at the Hyatt Regency Denver

Widely regarded as one of the best firm management conferences, HeadWaters is held each July and draws partners and others in leadership positions from firms across the United States and Canada.    

During the HeadWaters Leadership Conference, industry experts will provide guidance to help your firm understand and improve your firm’s strategic planning and implementation.

Additional Information on the HeadWaters Conference

Who Should Attend?

HeadWaters is attended by managing partners, shareholders, firm administrators, and current and future leaders.

What is the cost?

Individuals can register for $1,350  (UAN Members pay $1,150).

Unconditional Guarantee

We’re confident that the HeadWaters Leadership Conference will be of immeasurable value to you. Like everything we do at Upstream Academy, this program is unconditionally guaranteed to your full satisfaction. If you’re not completely satisfied, we will, at your option, either waive your fee or accept that portion of the fee that reflects your level of satisfaction.

HeadWaters Conference Agenda for 2025

Thursday, July 17, 2025

7:00 – 8:00 am Breakfast

Full breakfast

8:00 – 8:15 am Welcome

Jeremy will open the conference, make introductions and explain logistics.

8:15 – 9:15 am Reimagining Your Future Requires Learning from the Past

John Sensiba, Managing Partner at Sensiba LLP

Before reimagining a future, you first need to understand history.  How did our profession’s current policies, beliefs, and status quo develop?  And how many of the things we claim our profession can’t live without are things we’ve thrived without?  Join John for a thought-provoking look at our profession’s future through the lens of our profession’s beginnings.

9:15 – 9:30 am Break

  

9:30 – 10:30 am Creating a Culture of Care to Enhance Mental Health and Employee Engagement

Angela Oakley, Manager of Learning & Development & Roo Righter Mulligen, Senior Manager and Talent Advisor, Clark Nuber PS

Firm leaders face unique challenges in managing team mental health and engagement. By building a culture of care, you can enhance productivity and ensure that your teams feel valued, supported, and inspired to achieve their best. Roo and Angela will share actionable insights and strategies to foster mental well-being, engagement, and motivation. Create engaged teams and motivated employees by implementing effective mental health initiatives and building a culture of care.

10:30 – 10:45 am Break

  

10:45 – 12:00 noon Stop Hiring So Many CPAs – A Panel Discussion

CPAs serve a vital role in accounting firms.  But over-reliance on CPAs can limit creativity, scalability, capacity, and problem-solving. Our panel discussion will explore innovative alternatives, including outsourcing, offshoring, leveraging consultants, and more strategic use of administrative professionals.  Learn from our expert panel how diversifying talent in your firm could expand capacity, boost profitability, reduce costs, and position your firm for future growth.

12:00 – 1:00 pm Lunch

Angela Oakley, Manager of Learning & Development & Roo Righter Mulligen, Senior Manager and Talent Advisor, Clark Nuber PS

Firm leaders face unique challenges in managing team mental health and engagement. By building a culture of care, you can enhance productivity and ensure that your teams feel valued, supported, and inspired to achieve their best. Roo and Angela will share actionable insights and strategies to foster mental well-being, engagement, and motivation. Create engaged teams and motivated employees by implementing effective mental health initiatives and building a culture of care.

12:00 – 1:00 pm Concurrent Sessions - Choose One of Three

    

Why Team Capacity Shouldn't be Managed by the Team

Jason Blumer, CEO of Blumer CPAs and CEO of the Thriveal Network

Allowing teams to self-manage capacity often results in inefficiencies, missed deadlines, unbalanced workloads, and burnout. Join Jason for a frank discussion about the need for strategic workload management, and the psychology and perception of a professional’s capacity. He’ll explore tools and strategies for optimizing resource allocation, setting realistic workloads, and empowering leadership to make informed capacity decisions that boost productivity and morale – optimizing team performance while maintaining employee well-being.

Spin It to Win It: Spinning Off Services into Standalone Companies

Sarah Krom, Managing Partner at SKC & Co. CPAs, LLC

Firms often attempt to shoehorn new non-accounting service lines into the firm structure – with limited success. What if there was a better way? Sarah’s firm created a new technology company rather than adding an analytics service line. Learn the benefits of thinking outside the box (and the firm) to allow professionals the freedom to thrive rather than being wedged into a model which is not designed for their service.

Turning Technology from an Expense to Revenue

Kyle Turriff, Senior Technology Consultant at RLB LLP

Firms generally see technology as a cost center, not a revenue driver. Join us as Kyle explores practical ways to monetize tech investments – automation, data analytics, digital services, tech-driven service offerings – improving the client experience through digital solutions and turning IT investments into competitive advantages. Learn from a real-world firm how innovative tools and automation can generate revenue.

1:45 – 2:00 pm Break

  

2:00 – 2:45 pm Concurrent Sessions - Choose One of Three

    

Investing in the Future: The Value of Interns in Your Firm

Marty Brown, President and CEO of PYA

Firms often underutilize interns, missing opportunities for fresh ideas, mutual growth, and a strong relationship that builds lasting firm loyalty. Let’s discuss how to create impactful intern programs that cultivate talent and drive firm growth. Marty will discuss onboarding strategies, mentorship, meaningful project assignments, and pathways for turning interns into future leaders – ensuring long-term value for your firm.

Boomerangs and Goodbyes – Leveraging Your Alumni Network

Heath Alloway, Director at Upstream Academy

When a firm member leaves for a new opportunity, the grass is often less green than anticipated. Lost connections with former employees can mean missed opportunities for employee returns – and the loss of a potential firm advocate and referral source. Let’s explore strategies to stay connected with past talent, create rehire opportunities, and foster firm advocates to extend your firm’s reach and influence.

Breaking Free from Time Sheets: Rethinking Productivity

Courtney DeRonde, CEO at Forge Financial & Management Consulting

Courtney’s firm eliminated timesheets and never looked back.  Could your firm make the jump?  She’ll offer alternatives to traditional billing methods, focusing on value-based pricing and project management tools, and explore the advantages and drawbacks of a firm without timesheets.  Decide for yourself whether eliminating timesheets will result in lost productivity or could improve morale and foster a more flexible, efficient, and liberated work environment.

2:45 – 3:00 pm Break

  

3:00 – 5:00 pm Breakout Sessions (see your nametag for assignment)

Always one of the most popular features of Upstream conferences, our afternoon discussion forums provide an unmatched opportunity to share your firm’s greatest challenges and learn how other firm leaders have successfully dealt with the same difficulties.

5:15 – 6:15 pm Reception

  

Friday, July 18, 2025

7:00 – 8:00 am Breakfast

Full breakfast

8:00 – 8:10 am Welcome

  

8:10 – 9:25 am Alternatives to Fiercely Independent – A Panel Discussion

Many firm leaders express a desire to become a legacy firm – right up until they suddenly take another path. What happens to change their minds? And is remaining independent a viable option for your firm? Our panel will explore strategic alternatives (private equity, M&A, alliance models, etc.) and these options’ risks and rewards, helping you determine the best path to stay competitive in our rapidly changing industry.

9:25 – 9:40 am Break

   

9:40 – 10:40 am Can Accountants Be Hospitable?

Jana Cinnamon, Partner & Chief Operating Officer at Abdo, LLP

Accountants are known for solving problems, getting things done on time, and reporting accurately. Could they also be renowned for being hospitable and creating extraordinary experiences? Join Jana for tips and best practices on creating meaningful experiences, connections, and wow moments with your clients that go beyond client service. This session will challenge you to level up your efforts for your best clients.

10:40 – 10:55 am Break

  

10:55 – 12:15 pm Stop Persisting and Start Quitting

Jeremy Clopton, Director at Upstream Academy

When do persistence, resolve, and a never-say-never attitude become a liability? Clinging to outdated processes and failing strategies drains resources, stifles innovation, and saps morale. So, how can you identify when it’s time to pivot, abandon ineffective initiatives, or embrace new directions?  Jeremy will discuss how strategic quitting can free up resources, unlock innovation, and send your firm in new, more strategic directions.

12:15 – 12:30 pm Closing

Jeremy Clopton, Managing Director at Upstream Academy

2024 Sponsors

Abdo Compass is a real time, cloud-based data analytics SaaS solution that connects directly to your practice management system to provide you with dashboards for all your firm KPI’s.  No more running PM reports!  Manage your firm with data driven decisions, improve your key metrics, increase retention, and boost your profits.
PracticeERP (by goVirtualOffice) offers an all-in-one ERP designed to efficiently manage complexities of your CPA Firm with streamlined workflow management fully integrated with timers, time entry, logistics, WIP, billing and financials.  PracticeERP includes robust analytics, purpose-built for CPA Firm real-time business intelligence and dashboards to keep track of it all.

 

McGowanPRO, formerly NAPLIA specializes in professional liability insurance and risk management services for professional service providers. Our experienced staff in risk management will shop the insurance policy for you and explain the differences with each policy ensuring that you get the best value and coverage for your firm. Contact Stephen Vono [email protected]
Tri-Merit serves leading CPA firms and their clients by providing Specialty Tax Services to identify and secure maximum credits, deductions, and incentives.
Partnering with leading CPA firms, McGuire Sponsel is a national specialty tax consulting firm that offers Fixed Assets, R&D Tax Credits, Global Business, and Location Advisory services. McGuire Sponsel strengthens CPA/client relationships by offering a trusted partnership for technical expertise across services that often fall outside traditional firm tax practices.
Beech Valley is a national, tech-enabled staffing firm that provides on-demand audit, tax and advisory consultants, including ex-Big 4 talent, to flex up for seasonal work, special projects or help scale growing service lines. With over 200k+ applicants on our gig-economy recruiting platform, we perform stringent aptitude and technical assessments to curate the top 2% of talent.
Materia is a generative AI platform built for public accounting firms. Materia helps firms reduce complexity, unlock untapped knowledge, and increase efficiency across all staff. Materia aggregates & organizes your firm’s internal documents, enabling trustworthy answers grounded in your firm’s proprietary information, as well as Materia’s library of authoritative guidance.

 

LCvista is the premier Learning & Compliance Management Solution built by firms, just like yours. With over 175 accounting firms in our community and 20+ integrated providers, we are bringing understanding and efficiency to firms’ learning and compliance landscape. Our mission is to continuously meet the evolving needs of accounting firms with compliance accuracy and ongoing collaboration.
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After attending the HeadWaters Conference, you will be able to identify and implement improvements to your leadership development skills, as well as your firm’s leadership development processes.
Upstream Academy will recommend 13 hours of CPE credit for participants. Prerequisite: None. Skill level: Overview.
Upstream Academy is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.